Here is a recent conversation with one of our psychologists, James Saunders, which provides you with valuable insight into his work and his approach to therapy.  

Do you have any particular areas of interest?

In counselling, I enjoy working with adolescents and adults as they navigate life’s ups and downs, whether it’s anxiety, low mood, relationship difficulties, stress, or major life transitions. I find it incredibly rewarding to support people in developing emotional insight, building resilience, and creating meaningful change.

In the assessment space, I have experience working at a dedicated psychoeducational clinic, conducting assessments across a range of areas including cognitive/IQ assessment, academic skills, specific learning disorders, social-emotional-behavioural functioning, as well as screening for neurodiversity. I’m passionate about helping families better understand their child’s strengths and challenges so they can access the right support and thrive in their learning and development.

What kind of clients do you typically work with?

In counselling, I work with adolescents (13+) and adults across a wide range of areas. I’ve worked with clients from many different backgrounds and stages of life, and I always aim to tailor therapy to each person’s unique needs and goals. Whether someone is experiencing anxiety, low self-esteem, challenges in relationships, or going through a difficult transition, I aim to create a space where they feel heard, supported, and empowered to grow.

In assessment, I work with children and adolescents (ages 6–17) to better understand cognitive, academic, emotional, and behavioural functioning. My assessment work includes Cognitive IQ testing, Academic Achievement testing, assessments for Specific Learning Disorders (like dyslexia or dyscalculia), as well as social-emotional-behavioural assessments and screening for neurodivergent presentations such as ADHD or autism. I aim to make the process as clear, collaborative, and supportive as possible for both the young person and their family.

How do you help clients feel comfortable during their first session?

I understand that the first session can sometimes feel a little nerve wracking, especially if it’s someone’s first time seeing a psychologist. My approach is warm and respectful, and I focus on creating a safe and non-judgmental space where clients can feel comfortable to share at their own pace. The first session is really about getting to know each other, understanding what’s brought someone in, and exploring how we might work together moving forward.

What advice would you give to someone considering seeing a psychologist for the first time?

It’s completely normal to feel a bit unsure about starting therapy or seeking support, but taking that first step is a really important act of self care. You don’t need to be in crisis or have all the answers before you reach out. A psychologist is there to help you make sense of things and work through them at your own pace. Also, finding someone you feel comfortable with is key, so allow yourself the space to ask questions and see how it feels. You’re allowed to take your time, and you don’t have to go through things alone.

What do you find most rewarding about being a psychologist?

There’s something very meaningful to me about being trusted with someone’s story and walking alongside them as they navigate life’s challenges. I find it deeply rewarding to see clients grow in self-awareness, develop new coping tools, and begin to feel more confident and connected.

In assessment work, it’s particularly rewarding to help children, adolescents, and families gain insight into their learning, thinking, and emotional patterns. A thorough and thoughtful assessment can open the door to greater understanding, advocacy, and access to the support that really makes a difference.

What’s the most valuable lesson you’ve learned from working with clients?

Working with clients has taught me the importance of compassion, curiosity, and active listening because no two journeys are the same. I’ve also learned the power of small steps. how subtle shifts in insight or behaviour can create big ripple effects in someone’s life. It’s a reminder that progress doesn’t always have to be loud or dramatic. Sometimes, it’s about showing up, being present, and moving gently forward.

Further information regarding James' counselling and assessment services can also be found on his website.

If you are interested in booking sessions with James, please speak to one of our friendly reception team here.